Duty-free shopping – how it works

VAT refund is applicable for persons over 15 years of age resident outside the European Union. It only concerns non-commercial tourist purchases for amounts in excess of €175 in the same shop on the same day. 
You must tell the seller that you wish to make a duty-free purchase and will receive with your purchase an export sales slip.

All your export sales slips must be approved by the airport customs office before you check in.
If the shop has a contract with Travelex, go to their counter, where you will receive your refund directly. If not, send your export sales slips to the shop and you will receive your money back. 

Location of VAT refund offices:

At Paris-Orly
South Terminal : Departures level, gate G
West Terminal: Arrivals level, gate E

At Paris-Charles de Gaulle
Terminal 1: CDGVAL level, hall 6
Terminal 2A: Departures level, gate 5
Terminal 2C: Departures level, gate 4
Terminal 2E: Departures level, gate 4
Terminal 2F: Arrivals level
Terminal 3: Departures level, airside

Pablo

Starting 1 January 2014, all downtown merchants must provide you with a duty-free slip featuring a barcode and the PABLO logo.

Remember that in order to receive a tax reimbursement, purchases must be made the same day in the same store and exceed €175 in value.

flight preparation, tax refund

The procedure for tax reimbursement is as follows:

  • 1

    If you are not an EU resident...
    ... and purchase a duty-free product from a store in France to take back to your country, the merchant will ask you how you would like to receive your VAT reimbursement, and then hand you a duty-free slip featuring a barcode and the PABLO logo.

  • 2

    When you are leaving the EU via France...
    ... you will find a PABLO terminal next to the customs counter. Choose your language using the touch screen.

  • 3

    Scan your barcode...
    ... An OK message should appear. It has the same effect as a customs stamp.For a hassle-free trip without the paperwork and tax reimbursement starting with the first euro spent, consider making your duty-free purchases in airport stores. For more information, visit the Paris-Lifestyle by Paris Aéroport website.

Location of Pablo terminals:

  • At Paris-Orly

    - South Terminal Departures level, gate G
    - West terminal : departures, gate H

  • At Paris-Charles de Gaulle

    - Terminal 1: CDGVAL level, hall 6
    - Terminal 2A: Departures level, gate 5
    - Terminal 2C: Departures level, gate 4
    - Terminal 2E: Departures level, gate 8
    - Terminal 2F: Arrivals level
    - Terminal 3: Departures level, airside.

 

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