Lost property 

Have you lost a personal belonging or a piece of luggage when passing through one of our airports ?
To find out which Lost Property office to contact, we need to know exactly where you lost your item.
Please indicate where you think you lost your belonging.
Lost property

Useful phone numbers

Find all useful informations from Paris Aéroport.
Useful phone numbers 


Services, luggage information, documentation...
Read the frequent asked questions 

For information about the loyalty programme My Paris Aéroport
Read My Paris Aéroport loyalty programme FAQ 

Contact us

You didn't find the answer on the FAQ page and want to get an information, make a suggestion or a claim? Paris Aéroport Customer Service Department is available 7 days a week, between 6:30 and 23:30.
Contact us 



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