The full range of our technical services ensures the highest standards in term of safety, security and passenger experience, thereby attraacting airlines, adressing airports stakeholders' challenges and reaching world-class performances in Airports Operations & Maintenance.
Our airports operations solutions
Consulting on Airport Carbon Accreditation (ACA)
/ All great airports reach out for a greener future /
Groupe ADP consulting on Airport Carbon Accreditation, your airport's first step into a carbon free world
The Airport Carbon Accreditation (ACA)
assesses and emphasizes the
commitment of airports in reducing
their carbon footprint.
As well as facilitating the share
of expertise, knowledge exchange
and communication
about CO2 reduction and improvement actions, ACA gives to airports a
common framework to effectively manage and reduce
their CO2 and
other greenhouse gases emissions.
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As an active stakeholder on environmental topics (member of ACA Task
Force within ACI), Groupe ADP provides consulting services aiming to
assist you in getting organized and prepared for the process of Airport
Carbon Accreditation:
1. Communication, pedagogy and promotion of the ACA principles:
general approach, explanation of the certification process objectives,
benefits and levels.
2. Introduction to the ACA requirements related to the level of
accreditation targeted.
3. Insight on the methodological approach to be followed, in line
with the level targeted: which data to collect, where to find it and how to process it.
4. Mapping of stakeholders to get involved in the process.
5. Recommendations in the definition of macro action plan
to be implemented by the airport to comply with ACA level requirements.
Why our ACA consulting is the most recommended for your airport?
You get the best of a tailor-made approach
Adapted to your ambitions in terms of
ACA level and in accordance with data availability.
As an airport operator itself, Groupe ADP fully
shares your operational challenges.
You quickly reduce your energy costs
Our recommendations will help you benefit from
increased environmental efficiency and lowered
energy consumption. This is enabled by the
implementation of sustainable alternatives and
process optimization.
You improve your business reputation by demonstrating your commitment
To manage and reduce your airport’s carbon
footprint. Your accreditation will be seen as the
hallmark of this commitment to your stakeholders
and to the general interest.
You benefit from Groupe ADP experience and feedbacks
In sustainable ways to reduce
CO2 emissions. For instance, Parisian airports
operated by Groupe ADP have reduced by 71%
their net emissions of CO2 per passenger between
2009 and 2019.
Groupe ADP, sharing solutions for a cleaner airport industry
Three experts within Groupe ADP are members of the ACA task force within ACI.
As of 2022, 15 worldwide airports within Groupe ADP and its subsidiaires are actively
involved into an ACA process at different levels,
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Airport operations centers and collaborative decision-making
/ It takes special skills to pilot a great airport /
Groupe ADP consulting in airport operations, a key expertise to orchestrate all your airport's activities
To improve your airport’s performance
and to ensure the
resilience of its operations in
any situation, a full involvement
of stakeholders and a
seamless information sharing
between them are the keys of
operational success.
Airport Operations Centers,
because they facilitate supervision
and monitoring while
encouraging collaboration
and coordination, contribute
to address this challenge.
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Whether it takes shape of Collaborative Decision-Making structure (A-CDM),
focusing on airside performance optimization with strong involvement of
Air Traffic Management, or Airport Operations Center (APOC) aimed to the monitoring of the entire processes of airport value chain (Airside and Landside),
our consulting offer accompanies you to gradually extend and reinforce the
operational management of your airport.
Combining those structures, along with consistent tools and stakeholders
involvement, gets you to the ultimate stage, called Total Airport Management
(TAM), which helps you taking the best decisions by anticipation, while providing
a 360° overview of airport operations, processes and performances.
Our experts can make tailor-made recommendations for such operations centers implementation, and bring solutions adapted to your airport's specific profile
1. Feasibility assessment in line with your objectives.
2. Promotion and communication about the targeted structure.
3. Definition of operational processes and procedures.
4. Recommendations and assistance on IT and technical tools.
Why our consulting in airport operations center is the most recommended for your airport?
You get levers to monitor and improve every aspect of your business towards excellence
Among those benefits
are: an optimized use of ground and terminal resources;
an improved security and safety; an improved
passenger satisfaction; an improved resilience
of operations during disruptions and fastened recovery
and, finally, a reduced impact on environment.
You create the conditions for a reliable engagement of every stakeholder
Since it is the key to a durable successful
implementation, you develop and maintain your
stakeholders’ collaboration and favor coordination
to make the best decisions.
You better anticipate the future
On a daily
basis, it starts with an improved predictability of
traffic to thwart traffic congestion and therefore
improve on-time performance. On the longer run, it
allows you to better anticipate any disruptive event
and mitigate its impact thanks to predictive tools.
Your benefit from a proven efficacy
The methodology that has led to A-CDM and APOC
implementation has been successfully executed in
Paris-Orly (32 million Pax and 218 000 air movements
in 2019) and Paris-Charles de Gaulle (76 million
Pax, 498 000 air movements in 2019) airports.
Groupe ADP, leading your airport towards excellence
Over the past decade, as airport operator, Groupe
ADP has gradually reinforced its capabilities towards
airport supervision, paving the way to a Total Airport
Management mindset. Those achievements have
increased our understanding about how the share
of organized information between stakeholders is a
key success factor for improvement of operational
performance towards excellence. The experts from
Groupe ADP are therefore particularly skilled to
design efficient organization scheme and formalize
processes related to Operations Centers.
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Cyber security
/ For great airports, cyber-space is as important as airspace /
Groupe ADP's cyber-security services, a holistic offer to address the cyber-security challenges
As strategic assets, airports are
potential targets for malicious
attacks and intrusions, not only in
their physical infrastructures, but
also in their Information Systems and
communications network.
For Groupe ADP, cyber-security
is therefore a paramount concern
and needs to be carefully taken into
consideration in the definition of an
airport’s system architecture.
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In collaboration with Sysdream (Cyber-security Division of HubOne, which is
a company providing digital technology solutions, member of Groupe ADP), we support our clients worldwide to make their airports and their
Information Systems more protected.
We provide you with a wide range of solutions to address each stage of the cyber-security chain
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Technical audit and reviewing of organization and processes, based on robustness tests and integrity assessment.
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Deployment of relevant technical solutions anticipate risks by securing information systems.
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Formation and cyber-challenge trainings.
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Remote surveillance and identification of intrusions (through a SOC – Security Operation Center).
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Resources for remediation actions oriented against intrusions (through a CERT – Computer Emergency Response Team).
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Technical audit and reviewing of organization and processes, based on robustness tests and integrity assessment.
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2
Deployment of relevant technical solutions anticipate risks by securing information systems.
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3
Formation and cyber-challenge trainings.
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4
Remote surveillance and identification of intrusions (through a SOC – Security Operation Center).
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5
Resources for remediation actions oriented against intrusions (through a CERT – Computer Emergency Response Team).
Why our cyber-security services are the most recommended for your airport?
You team up with certified experts
HubOne team includes around 80 cyber-security
professionals and covers all the expertise needed
to provide you the best solutions. They consider
organizational schemes and staff training as key
factors to sustainably address and respond cybersecurity
issues.
You get all the certifications needed
HubOne holds PASSI qualification (and PDIS is in
progress). All our experts are also certified by the
best international standards.
You learn from a constant feedback
Our expertise is continuously enriched by regular
feedbacks from other case studies in various
industries.
Groupe ADP, a safer cyberspace for all airports
Since the dawn of the digital era, cybersecurity
has become a burning issue. For
airports, what’s at stake is more than the
platform’s overall capacity to avoid incoming
cyber-attacks - or to recover from such
strikes - but also its long-term business
reliability and reputation.
To tackle these threats, Groupe ADP
supports you in all the aspects of cybersecurity:
definition and deployment of
robust organizations, implementation of
efficient tools and processes to assess
the vulnerabilities, anticipate the risks and
mitigate the impacts.
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Operational Readiness and Airport Transfert (ORAT)
/ For airports too, takeoff is a critical stage /
Groupe ADP Airport Services, delivering ready-to-use airports from day one
By implementing a strong Operational Readiness dynamic to your project, we ensure a smooth opening, involving and aligning all operation and project stakeholders towards the objective.
The most is made of the new infrastructure by optimizing the operation and maintenance cost, with satisfied stakeholders, better trained and motivated employees.
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Why our proven ORAT methodology is the most recommended for your airport?
You get the best of an efficient project management approach
We plan all tasks to be completed in a coherent sequence,
monitor the progress and integrate the impact of other plannings such
as third party works. Any obstacle or risk for opening is also reported
to the executive management teams.
You gain early engagement and preparation of local stakeholders
Throughout training and familiarization of operation
and maintenance staff, operational trials of all impacted processes and
working group meetings.
You're guaranted a strong involvement of experts in operations, IT, maintenance and change management
To facilitate the transition between the handed-over project and the
real-life environment, to ensure an optimum level of security, safety
and the highest level of service quality and finally to assess the overall
serviceability of the facility.
You're offered tailor-made services
Ranging from (remote)
ORAT advisory to total ORAT "turnkey" solution after undertaking
a throughout ORAT assessment; our experts being deployable
throughout permanent or punctual missions.
Groupe ADP ORAT airport services accomplishments, in a nutshell
As a world leader in airport design,
construction and operation,
involved in the operations and
the management of 28 major
international airports, Groupe
ADP offers its unique know-how on
development and commissioning
of airports. Over the past 20 years,
it has successfully put into
operation new and enhanced
airport facilities around the world
(from 500.000 passengers to 70
million passengers capacity.)
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O&M
/ Operating airports worldwide, the core business of Groupe ADP /
Cooperation and transfer of know how, giving your airport the best of Groupe ADP
For more than 70 years, Groupe ADP
has been a leader in the aviation
sector gaining experience on every
aspect of airports operations and
maintenance.
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An unrivalled pool of expertise across the airport value chain
Groupe ADP is recognized for its ability to develop tailor-made solutions to meet the needs of each of the airports in which it operates. To this end, Groupe ADP can mobilize resources at various levels from a unique pool of experiences capitalized by its 30,000 employees in France and abroad:
/ On its airports in France and abroad
/ Among its specialized subsidiaries
/ Its know how transfer tools, procedures and documentation
A flexible and efficient way to deliver support and assistance to the management
Groupe ADP has built a strategic partnership with its clients, delivering
support through Operation and Maintenance agreement. The partnerships
lie on 2 major pillars: expatriates and support.
Expatriates
Deployment of professionals to key positions (from C-level to department head) for assisting airport management and operations effectively CEO, COO, CCO, CFO, CTO, Operations Director, ORAT Director.
Support
Experts missions on specific subjects in addition to the seconded personnel. The additional support service includes but is not limited to: General management, Airport operations and facility maintenance, Non aero business development, Airport capacity development, ORAT - Operational Readiness and Airport Transfer, Traffic development, Sustainable airport development, IT.
Strategic objectives of O&M
Regulatory compliance through the deployment of international operating standard
/ Through audit gap analysis and training we will help you
reach the highest level of standard in safety, security and
quality.
/ Through strategic review and operational actions our
experts in maintenance and infrastructure management
will enables your technical department to know their
assets, optimize operations and decrease OPEX.
/ Trough a proven methodology of setting up efficient
organization we support our customers to unlock their
performance.
Active contribution to economic development and financial performance
/ Benefit from our in-house Aviation development team
to structure a strong route development strategy and
increase attractivity and traffic.
/ Boost your non aeronautical revenues by optimizing your
commercial surfaces and concept.
/ Benefit from our expertise, process and benchmarcks to
control you financial trajectory and increase performance.
Deployment of a strong social and environmental responsibility policy
/ Reduce utilities consumption and improve waste
management.
/ Deploy noise control processes and mitigate impact
of airport activities on neighboring areas.
/ Benefit from our experience in dealing with local
communities and bring positive impact with our Groupe
ADP Fondation.
Why choose Groupe ADP Airport Services?
Groupe ADP is a multi-local company, involved in 28 international airports
of various size and typology, all over the world. We understand local
constraint whilst deploying the highest standards in airport operation to reach
world-class performance in Airports Operations & Maintenance. We ensure
highest standards in terms of safety, security, passengers experience, enabling
us to attract airlines and address any Airports stakeholders’ challenges.
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Knowledge, training, learning
/ The right knowledge gives airports an edge /
Groupe ADP shares its expert knowledge to get the best of your airport
Human capital is airports’ most
precious asset, upskilling &
re-skilling your staff skills is one of
the key-factors to increase all your
airport’s efficiency. As knowledge
is to be shared, its seamless
transmission is a priority to us.
Through our Learning services, our
goal is to bring our clients a better
understanding of their airport’s
regulations and best practices. Our
ambition is to ensure our partners
a sustainable future throughout the
entire lifecycles of their airports.
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Our training
Our Learning services are a unique opportunity for you to upskill
re-skill your personnel/people, give your employees a direct
feedback, test and develop new ideas to solve operational
problems; while sketch viable plans for the future.
Engineering
Airport operations & systems
Airport & asset management
Ground handling
Health & safety
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Dangerous goods
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Firefighting
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Cyber
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Security
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Soft skills
Dangerous goods
Firefighting
Cyber
Security
Soft skills
Why our learning programs are the most recommended for your airport?
Learn the right way
Our courses and learning programs are designed to
be accessible to their target audience, build by our
experts to convey key concepts and best practices
in the most suitable way for participants to learn
retain an apply.
Interact with your instructor
Led by highly skilled instructors, our in-person
programs (face to face or through remote learning)
involve direct exchange with the trainees.
Interaction will also come from the cohort
of attendees though case studies, quizzes, problem
solving and discussions happening in and outside
the room.
Practice
Action is a key factor to retain new information.
Our courses therefore include simulations, casebased
applications and, whenever possible,
on the job or on-site activites to encourage learners
to concretize their newly acquired skills.
Recognition
Upon completion of programs and obtaining a
satisfactory grade to the evaluation, participants
are bestowed a completion certificate from Groupe
ADP and/or Partners. A selection of our programs
delivered with TAV Academy,
HUbOne & GMR Aviation Academy can also ensure
official certification by IACO or IATA and ACI.
Groupe ADP, sharing knowledge for smarter airports
With 70 years of experience, Groupe ADP is
a world leader in the airport industry and is
currently active in 125 airports in 50 countries.
This international experience and our constant
efforts to embrace new challenges, allows us
to follow the evolutions of the market, sense its
tendencies and always be an upfront actor, with
a detailed and precise knowledge of the sector
in which we operate.
Come learn with us in any of our learning hub: Dubai, Istanbul, Dehli/Hyderabad or one of Groupe ADP airports.
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