Updated on 26/11/2020

Covid-19: Information to passengers



Since the outbreak of the Covid-19, Paris Aéroport staff is on duty everyday to welcome, inform and give orientation to all our valued customers. 




Sanitary measures: specific informations


Several exceptional measures have been adopted at Paris-Charles de Gaulle and Paris-Orly to protect you and guarantee you a safe trip. To consult our sanitary measures click here


Wearing a mask all time


In conformity with the health recommendations of the French authorities, wearing a mask is compulsory inside and outside our terminals, and on board aircraft.

Surgical masks are the only masks accepted on the planes (textile masks are consequently not allowed). In case you forget, you may obtain them at the pharmacies at Paris-Charles de Gaulle and Paris-Orly. 


Temperature reading


On departure and arrival, Paris Aéroport and the airlines set up temperature-taking systems in order to limit the spread of Covid-19.

On departure, airlines may need to take your temperature before boarding flights to some destinations. If this happens, passengers with a temperature above 38°C may be boarding denied.

On arrival, Paris Aéroport uses thermal cameras to take your temperature in the baggage delivery room. If your temperature exceeds 38°C, you will be asked to remove any doubts using a non-contact thermometer. If the temperature is confirmed, you will be offered medical treatment - during which a doctor may, if necessary, suggest that you carry out a RT-PCR or Covid-19 antigen test. 


Wearing a mask, using a hydro-alcoholic gel, greet one another without physical contact, taking your temperature: Paris Aéroport has put in place measures to ensure that you are travelling in complete safety.




Access conditions to airports


Please note, from 30 October 2020 new lockdown measures are established in metropolitan France and Martinique. 

You may not travel between different parts of France.

If you have to travel from France
, you must have a proof of travel (plane ticket or train ticket) and the official travel authorisation downloadable from the French Ministry of the Interior website. For all business travels, a document from your employer is also required. Please note that any violation of travel bans is subject to a 135 euro fine.




By local administrative decision, only passengers, as well as people accompanying children traveling alone or under 18, people accompanying passengers with disabilities or vulnerable people, can can have access to the Paris-Charles de Gaulles and Paris-Orly airports.




Terminals and Airlines


Some terminals at Paris-Charles de Gaulle and Paris-Orly airports are temporarily closed.

Airlines must consequently reorganise their operations. In the same way, these same airlines are today forced to adapt their flight schedules to the travel restrictions set by the States they operate in. 

We invite you, before your departure, to consult the flight schedules and to contact your airline company for information on the current status of your flight.


Please note: a sworn declaration stating that you are not showing symptoms of Covid-19 infection is required for all air travel, regardless of the destination. This document must be given to your airline company when you board the plane.

Paris Aéroport has set up two 
Covid-19 testing centers at Paris-Charles de Gaulle airport and Paris-Orly airportDeparting passengers must take an appointment online (doctolib.fr). Results will be guaranteed within 48 hrs for an RT-PCR test and within 1 to 2 hrs maximum for an antigenic test. 


All information about the Paris-CDG and the Paris-Orly testing centers



Paris-Charles de Gaulle airport
Only terminals 2E and 2F are open until further notice.


Paris-Orly airport
Only Orly 3 is open until further notice.




Passengers connecting in Paris


Paris airports are open and welcome connecting passengers between flights. 

You must get tested before traveling as they will not be able to get tested during their transfer if a RT-PCR test is required by your final destination.

Integrated transfer (one single booking reference)

Your luggage will be transferred automatically by your airline from check-in until final destination.

Your are entitled to remain airside to transfer. Follow the yellow transfer signs indicating your next departure terminal. You must possess and be able to show all necessary travel documents for your entry for your final destination (including a possible RT-PCR test, if required by your final destination, as you will not be able to carry your test out during the transfer at Paris Aéroport).


Self-connecting (two booking reference numbers, booked with two separate tickets)

You must fulfil all entry conditions on the French territory and be able to present all relevant documents, in order to collect your luggage and check it in with your next airline.

If you do not meet all requirements to enter the French territory, you will have to remain airside, and contact as soon as possible both airlines to make sure your luggage are rushed onto your next flight (including a possible RT-PCR test, if required by your final destination, as you will not be able to carry your test out during your transfer at Paris Aéroport).




Travelling abroad: restrictions to and from Paris



Before travelling abroad from and to Paris, you must check with your airline company and the public institutions (embassies, consulates, etc.) if specific measures are required. In case of cancellation, modification or postponement of a trip, contact your airline or tour operator directly. 

All the informations Paris Aéroport provides to date are only indicative.


Useful informations


Please note, from 30 October 2020 new lockdown measures are established in metropolitan France and Martinique. 

You may not travel between different parts of France.

Internal European borders will remain open but external borders are closed except for essential travel.
All travelers arriving in France will be tested at airports and ports.

If you have to travel from France, you must have a proof of travel (plane ticket or train ticket) and the official travel authorisation downloadable from the French Ministry of the Interior website. For all business travels, a document from your employer is also required. Please note that any violation of travel bans is subject to a 135 euro fine.

Also, a sworn declaration stating that you are not showing symptoms of Covid-19 infection is required for all air travel, regardless of the destination. This document must be given to your airline company when you board the plane.

Paris Aéroport has set up two Covid-19 testing centers at Paris-Charles de Gaulle and Paris-Orly airportsDeparting passengers must take an appointment online (doctolib.fr). Results will be guaranteed within 48 hrs for an RT-PCR test and within 1 to 2 hrs maximum for an antigenic test. 



The airlines inform you of any restrictions in the country of arrival. Passengers are denied boarding if they are prohibited from entering the country of destination. 

 





Travel inside the European or Schengen area


The borders inside the Schengen area are open to European citizens. However, due to sanitary measures, all flights coming from the Schengen area are controlled by the Border Police (PAF) on arrival.

European citizens

People from countries in the European area (Member States of the European Union as well as Andorra, Iceland, Liechtenstein, Monaco, Norway, the United Kingdom*, San Marino, Switzerland and the Vatican) are allowed to enter into French territory without restrictions. They are also exempt from quarantine on arrival in France. 

Please note: Some restrictions can be applied in certain cases. For good reason, some countries in the European area have decided not to follow the European Commission's recommendation to open their internal borders. 

Check all the current regulatory information for each country on the Reopen Europa website.

* The United-Kingdom decided to impose a 14-day quarantine period for all travelers coming from France. Based on reciprocity, passengers coming from the United-Kingdom will not be subject to travel restrictions anymore to enter the French territory but they will remain invited to observe a 14-day quarantine period on their arrival in France, until further notice. 

Extra-European citizens

All the extra-European citizens can no longer be admitted to the Schengen area, except in the cases below. Passengers connecting at Paris-Charles de Gaulle or Paris-Orly are not concerned by these measures.Other categories of people will be refused entry based on articles 6 and 14 of the Schengen Borders Code.


  • Citizens of the United Kingdom, Iceland, Norway, Switzerland, Liechtenstein, Monaco, the Vatican, San Marino and Andorra.
  • Foreign citizens holding a French residence permit or a European residence permit returning home.
  • People in charge of goods transportation.
  • Health professionals mobilized in the fight against Covid-19.

French Overseas Citizens


New-Caledonia, French Polynesia*, Wallis and Futuna

Only the passengers over the age of 11 with an imperious reason (personal or family nature, health, emergency or professional reasons that cannot be postponed) can travel between the hexagon and the French overseas territories. They are also invited to get a RT-PCR or antigenic test maximum 72 hrs prior to departure, as well as documents justifying the reason of the trip and a declaration on honour.

Please note: No medical prescription is needed to get tested: you can show your booking confirmation. The negative RT-PCR or antigenic test will be checked before boarding by the airline. All passengers with a positive RT-PCR or antigenic test will be denied boarding.

The antigenic tests carried out in a laboratory, at the airport, in a pharmacy or by a health professional (nurse) are authorized.

* For French Polynesia, the test is mandatory for all passengers and it is necessary to present the registration receipt  you will find here as well as an Electronic Travel Authorization (ETA) for transit to Vancouver.


Guadeloupe, Martinique, Mayotte*, Reunion island, Saint-Martin, Saint-Barthelemy, Saint-Pierre-et-Miquelon

All passengers over the age of 11 are invited to get a RT- PCR or antigenic test maximum 72 hrs prior to departure. No medical prescription is needed to get tested: you can show your booking confirmation. The negative RT-PCR or antigenic test will be checked before boarding by the airline. All passengers with a positive RT-PCR or antigenic test will be denied boarding.

The antigenic tests carried out in a laboratory, at the airport, in a pharmacy or by a health professional (nurse) are authorized.

* For Reunion and Mayotte, a certificate of honour will be requested. You can download it here

Covid-19: two screening centers on departure in Paris-CDG and Paris-Orly


Travelling abroad (outside the EU and Schengen area) 


France has established a list of countries for which entry into French territory is allowed only in specific derogatory situations, in particular for French nationals and persons living in France. Outside these situations, it is not possible to come to France from these countries.  


Free entrance to France


Passengers from the following countries (list updated every 2 weeks) are not subject to travel restrictions and can enter French territory freely. 

Australia, South Korea, Japan, New Zealand, Rwanda, Singapore, Thailand

Negative test of -72 hrs compulsory to get into French territory or possibility to do the test on arrival if you have a permission from the French embassy or consulates general in these countries.


France has established a list of countries where the virus circulates very strongly. Travellers over 11 years of age coming from these countries must show a negative test before boarding for France (except for connecting passengers whose final destination does not require a test), otherwise they will be denied boarding. A special permission from the French embassy or consulates general in these countries will nevertheless allow screening on arrival. Without a -72h RT-PCR test, to prove that you are not carrying the virus, or without this document, it will no longer be possible to leave for France.

Algeria, Bahrain, China, Democratic Republic of Congo, Ecuador, Iraq, Iran, Israel, Lebanon, Morocco, Panama, Russia, South Africa, Turkey, Ukraine, United Arab Emirates, United States, Zimbabwe


Negative test of -72 hrs compulsory to get into France or possibility to do the test on arrival at the airport


Passengers over the age of 11 from other countries of the world (all those not notified above) are invited to be tested before departure, less than 72 hours before their flight, in order to cross the border more quickly.

For passengers who were unable to perform this test before departure, the Assistance publique - Hôpitaux de Paris (APHP Paris hospitals) and the Civil Protection have set up a screening center with antigenic tests on arrival at Paris-Charles de Gaulle ( Terminal 2E and Terminal 2AC). The results of these tests are checked by the Police upon entering into the French territory.




Services available in our terminals


Find the list of shops, boutiques and restaurants currently available at Paris-Charles de Gaulle and Paris-Orly



Change or cancel an online service booked on parisaeroport.fr


In order to change or cancel a service booked online* on our website parisaeroport.fr (car park, luggage services, public transport, sightseeing tickets): 

• Visit parisaeroport.fr and access your personal account
• Log into your personal account
• Access the dedicated service “Manage my bookings” to cancel any coming booking

* Please, have a look to our special terms and conditions for online reservation services (car parks and online services).


Changing a service booked online on parisaeroport.fr is not possibile. Should you wish to change or postpone your online reservation, please proceed to the cancellation of this service and make a new online reservation for the appropriate dates.


Car park booked online at Paris Aéroport

The Customer may cancel a Reservation, using the "My Account" personal space on the Paris Aéroport Website or the Paris Aéroport Application, up to 6 hours prior to the scheduled date and time of entry to the car park, at no extra charge. He will then get a full refund of the price paid. This refund will be transferred to the account associated with the card used to make the Reservation, no later than 48 hrs following the cancellation. The Customer may not cancel a Reservation less than 6 hrs prior to the scheduled date and time of entry to the car park.

If the duration of your booking on one of the car parks at Paris-Charles de Gaulle and Paris-Orly is exceeded due to a cancellation or a delay of your flight to Paris:
• Your vehicle will be able to stay at its place until your return.
• Contact the duty officer from the intercom located on the ticket machines or at the exit barrier: he will be able to advise you and help you leave the car park.
• If necessary, please use this online form to send proof of delay and booking information to our customer service department who will be able to study your situation and get back to you directly.

Luggage services booked online


• Luggage storage (Bagages du monde) : Free cancellation up to 24 hrs prior to your arrival. Click here

• Luggage protection (Safe Bag) : Free cancellation up to 6 hrs prior to your arrival. Click here

• Luggage Home Delivery (Bagages du monde) : You can cancel your order up to 6 hrs before your baggage is handled by our services. If you want to amend your order, you should cancel your initial order–free of charge–and place a new order. After this deadline you will be billed for any cancelled order, including if it is replaced with a new order. Click here


Public transport or sightseeing tickets 

Free and possible cancellation from your personal account up to 48 hrs before the scheduled time of withdrawal at the tourism information point Visit Paris Région. 

Our online services

A flight or a travel package booked on MisterFly, a service booked online on parisaeroport.fr

You have made a booking* on misterfly.parisaeroport.fr (flight, travel, hotel, car rental, etc.): click here.

* Please, have a look to MisterFly special terms and conditions.