Updated on 08/04/2021

Covid-19: Information to passengers



Since the outbreak of the Covid-19, Paris Aéroport staff is on duty everyday to welcome, inform and give orientation to all our valued customers. 




Sanitary measures: specific informations


Several exceptional measures have been adopted at Paris-Charles de Gaulle and Paris-Orly to protect you and guarantee you a safe trip. To consult our sanitary measures click here





Wearing a mask, using a hydro-alcoholic gel, greet one another without physical contact, taking your temperature: Paris Aéroport has put in place measures to ensure that you are travelling in complete safety.




Access conditions to airports


Useful informations


Since 20 March 2021, a curfew has applied from 19:00 to 6:00 throughout mainland France. In addition, additional control measures have been put in place, both in and out of the Greater Paris region. Travel there is restricted to compelling and professional reasons authorised by the French government. 

If you have to travel from France
, you must have a proof of travel (air or rail ticket and proof of compelling reason), a travel authorisation, available on French Ministry of the Interior website. For all business travels, a document from your employer is also required. Please note that any violation of travel bans is subject to a 135 euro fine.




By local administrative decision, only passengers, as well as people accompanying children traveling alone or under 18, people accompanying passengers with disabilities or vulnerable people, can can have access to the Paris-Charles de Gaulle and Paris-Orly airports.




Travelling from Paris: departing and connecting passengers


Passengers from Paris


Before travelling abroad from Paris, you must check with your airline company and the public institutions (embassies, consulates, etc.) if specific measures are required. In case of cancellation, modification or postponement of a trip, contact your airline or tour operator directly. 

Airlines will also inform you of any restrictions in the country of arrival. Passengers are refused boarding if there are restrictions in the country of destination. 

All the informations Paris Aéroport provides to date are only indicative.


Useful informations


If you have to travel from Paris, a sworn declaration stating that you are not showing symptoms of Covid-19 infection, as well as a certificate of travel restriction (with a compelling reason), are required for all air travel, whatever the destination, in addition to the health documents (tests, dispensation, etc.) required by the countries of arrival. 

Until further notice, travel within the European Union is formally discouraged by the French State. In addition, the French State prohibits any travel outside the countries of the European Union *, except for a compelling reason. In this case, you will also be asked for an international travel certificate.
*Countries for which compelling reasons are not required: Australia, Israel, Japan, New Zealand, Singapore, South Korea, United Kingdom.



Please note that Paris Aéroport has set up two Covid-19 testing centers at Paris-Charles de Gaulle and Paris-Orly airportsDeparting passengers must take an appointment online (doctolib.fr).


Please note that all passengers over 11 years old who want to travel to Corsica must provide, in addition to the declaration of absence of symptoms at the Covid-19, an PCR test of -72 hrs before departure.




Covid-19: two screening centers on departure in Paris-CDG and Paris-Orly


Departure terminals


Some terminals at Paris-Charles de Gaulle and Paris-Orly airports are temporarily closed.

Airlines must consequently reorganise their operations. In the same way, these same airlines are today forced to adapt their flight schedules to the travel restrictions set by the States they operate in. 

We invite you, before your departure, to consult the flight schedules and to contact your airline company for information on the current status of your flight.


Paris-Charles de Gaulle airport
Only terminals 2E & 2F are open until further notice.


Paris-Orly airport
Only Orly 2 & Orly 3 are open until further notice.



Passengers connecting in Paris


Paris airports are open and welcome connecting passengers between flights. 

You must get tested before traveling as they will not be able to get tested during their transfer if a PCR test is required by your final destination.

Integrated transfer (one single booking reference)

Your luggage will be transferred automatically by your airline from check-in until final destination.

Your are entitled to remain airside to transfer. Follow the yellow transfer signs indicating your next departure terminal. You must possess and be able to show all necessary travel documents for your entry for your final destination (including a possible PCR test, if required by your final destination, as you will not be able to carry your test out during the transfer at Paris Aéroport).


Self-connecting (two booking reference numbers, booked with two separate tickets)

You must fulfil all entry conditions on the French territory and be able to present all relevant documents, in order to collect your luggage and check it in with your next airline.

If you do not meet all requirements to enter the French territory, you will have to remain airside, and contact as soon as possible both airlines to make sure your luggage are rushed onto your next flight (including a possible PCR test, if required by your final destination, as you will not be able to carry your test out during your transfer at Paris Aéroport).




Travelling to Paris: arriving passengers


I am travelling from Europe and Schengen area



Useful informations


Borders in the European area are open
with the obligation to carry out an PCR test of -72h before boarding for France (except for connecting passengers whose final destination does not require a test). 

Until further notice, all passengers over 11 years old from European countries (Member States of the European Union as well as Andorra, Iceland, Liechtenstein, Monaco, Norway, San Marino, Switzerland and the Vatican) area must present a negative PCR test of -72h at boarding, in addition to the usual sworn declaration of absence of symptoms at the Covid-19. Travellers are exempt from quarantine on arrival in France, except in special cases.

United Kingdom: All passengers over 11 years old from the United Kingdom must present a negative PCR test of -72h at boarding, in addition to the declaration of absence of symptoms at the Covid-19, until further notice. They will also have to give a sworn undertaking to isolate themselves for 10 days once in France, then to retake a second PCR test at the end of this ten-day period. 




I am travelling from abroad (outside the EU and Schengen area) 


Until further notice, except the following countries*, any entrance into France from outside the European Union is prohibited except for compelling reasons (personal, professional, family, health).
*Countries for which compelling reasons are not required: Australia, Israel, Japan, New Zealand, Singapore, South Korea, United Kingdom.

All passengers over 11 years old, who still need to travel to France, must show a negative PCR test of -72h (except for connecting passengers whose final destination does not require a test) on boarding time, as well as a sworn statement undertaking to remain in isolation for 10 days once in France, then to repeat a second PCR test at the end of this period..

If the country of departure does not provide an PCR test, a travel pass, delivered by the French embassy or the consulates general in the country on departure, will allow you to be tested on arrival in France. Passengers must then remain in isolation for 10 days in a place determined by the French authorities.

To travel to France, you will also need to complete and carry two documents with you on your journey:
- a certificate of international travel to metropolitan France to be presented to your airlines before boarding. 
- a declaration on honour that you do not have symptoms of Covid-19.

Without a compelling reason, a -72h PCR test, in order to prove that you are not carrying the virus, or without a laissez-passer, and the two documents above, it will therefore no longer be possible to leave for France.




Travelling to or from Overseas France



I travel from France to the French Overseas Departments and Territories


Until further notice, any departure from Metropolitan France to the Overseas Territories is prohibited except for compelling reasons (personal, professional, family, health).

From 3 March 2021, all travellers to French Polynesia and Reunion Island must submit their request for compelling reasons online at least 6 days before their departure.

For any compelling journey to the Overseas Territories only a negative PCR test (and no longer antigenic), performed less than 72 hrs before the flight, will be required on boarding for all passengers over 11 years old. Passengers with a positive result will not be allowed to board.

In addition to the sworn statement of absence of symptoms at the Covid-19, passengers will also have to commit, through a derogatory travel certificate, to isolate themselves for 10 days and to redo a second PCR test at the end of this ten-day period.

Please note that for French Polynesia, the quarantine period is extended to 14 days. In addition, all passengers must also check in on the Polynesian platform, Etis.  



I travel from Overseas France to France 


Until further notice, all journeys from the French Overseas Territories to Metropolitan France are prohibited unless there are compelling reasons (personal, professional, family, health).







Services available in our terminals



Find the list of shops, boutiques and restaurants currently available at Paris-Charles de Gaulle and Paris-Orly




Change or cancel an online service booked on parisaeroport.fr


In order to change or cancel a service booked online* on our website parisaeroport.fr (car park, luggage services, public transport, sightseeing tickets): 

• Visit parisaeroport.fr and access your personal account
• Log into your personal account
• Access the dedicated service “Manage my bookings” to cancel any coming booking

* Please, have a look to our special terms and conditions for online reservation services (car parks and online services).


Changing a service booked online on parisaeroport.fr is not possibile. Should you wish to change or postpone your online reservation, please proceed to the cancellation of this service and make a new online reservation for the appropriate dates.


Car park booked online at Paris Aéroport

The Customer may cancel a Reservation, using the "My Account" personal space on the Paris Aéroport Website or the Paris Aéroport Application, up to 6 hours prior to the scheduled date and time of entry to the car park, at no extra charge. He will then get a full refund of the price paid. This refund will be transferred to the account associated with the card used to make the Reservation, no later than 48 hrs following the cancellation. The Customer may not cancel a Reservation less than 6 hrs prior to the scheduled date and time of entry to the car park.

If the duration of your booking on one of the car parks at Paris-Charles de Gaulle and Paris-Orly is exceeded due to a cancellation or a delay of your flight to Paris:
• Your vehicle will be able to stay at its place until your return.
• Contact the duty officer from the intercom located on the ticket machines or at the exit barrier: he will be able to advise you and help you leave the car park.
• If necessary, please use this online form to send proof of delay and booking information to our customer service department who will be able to study your situation and get back to you directly.

Luggage services booked online


• Luggage storage (Bagages du monde) : Free cancellation up to 24 hrs prior to your arrival. Click here

• Luggage protection (Safe Bag) : Free cancellation up to 6 hrs prior to your arrival. Click here

• Luggage Home Delivery (Bagages du monde) : You can cancel your order up to 6 hrs before your baggage is handled by our services. If you want to amend your order, you should cancel your initial order–free of charge–and place a new order. After this deadline you will be billed for any cancelled order, including if it is replaced with a new order. Click here


Public transport or sightseeing tickets 

Free and possible cancellation from your personal account up to 48 hrs before the scheduled time of withdrawal at the tourism information point Visit Paris Région. 

Our online services

A flight or a travel package booked on MisterFly, a service booked online on parisaeroport.fr

You have made a booking* on misterfly.parisaeroport.fr (flight, travel, hotel, car rental, etc.): click here.

* Please, have a look to MisterFly special terms and conditions.