Buying foreign currencies

Buy your foreign currencies online and travel with peace of mind!

With the services offered by our partner, Travelex, you can reserve your foreign currencies online and collect them directly from your departure terminal!

Buy your foreign currencies

Details 

To save time and money, you can reserve your foreign currencies online 24/7. Your foreign currencies will be available for collection in the foreign exchange office at your airport within a time frame of two to four days following your order.  

When you buy your foreign currencies online, you can track the exchange rates, place your order when the time is right, and take advantage of the best rates! 

The advantages of buying your foreign currencies online

• Take advantage of a preferential exchange rate and a commission-free transaction*.
• No commitment; you can cancel up to the last minute free of charge.
• The option of buying a Cash Passport™ (a foreign-currency prepaid bank card).

* Rates include a sales margin

For you to enjoy

Priority line

priority access to collect your currencies after ordering online

Cash Passport

pre-paid bank card in foreign currency

Cash dispensers 

ATM with Euros and foreign currency in all terminals

Where and how to collect your purchase

Once the order has been finalized, you will receive an email confirming your purchase.

At the date selected when you placed your order, you will need to go to the Travelex foreign exchange office in the airport with a copy of your confirmation email, your proof of identity, and the bank card you used to make the payment.

Please note: The person placing the order and coming to collect the purchase must be the person whose name appears on the bank card.

Travelex general terms and conditions

The Service is only available to persons over the age of 18 who are the cardholder of one of the major bank cards (Visa & Mastercard, excluding e-cards and virtual cards) issued in metropolitan France.

The Service may only be used to order foreign currencies and prepaid Cash Passport™ cards for the purpose of travel, and not for other purposes, such as financial speculation or investment.

By placing an order on the website, you confirm that you have read, understood, and accepted these Online General Terms and Conditions, and that you wish to comply with all applicable laws and regulations.

Conditions for cancelling your order

Insofar as we have no control over the fluctuations of currency exchange rates, we are unable to cancel an order that you have already collected from a branch.

If you have not collected your purchase, you can make a request for the cancellation and refund of your order within a time frame of 14 days (excluding Sundays) following the date of the initial order.

Beyond that time frame, Travelex reserves the right to apply an order-processing charge of €50.

To make a cancellation request, you can send us an email at the following address: service.client@travelex.com.

You can also call our customer service department at +33 (0)1 76 77 45 20 during the following opening hours:

• Monday to Friday, 2.00pm-10.00pm (metropolitan French time);
• Saturdays, 3.00pm-10.00pm (metropolitan French time)

Specific terms and conditions for Buy Back

The Buy Back Guarantee (subject to a charge of €5) is only applicable for foreign currency banknotes (not applicable for Cash Passport™ cards). Foreign currency buy-back is available in Travelex branches in France for purchases made in a Travelex branch in metropolitan France only.

For further details concerning Travelex general terms and conditions, click here.