Travel with free-hands!
Free yourself from your baggage in total piece of mind once you arrive or on the day of your departure.
Trained and certified porters* take care of everything!
Your luggage is picked up at your home or office and you can pick it up directly at the airport. On the way back? Ditto! *Services operated by Bagages du Monde
How does it work?
You can track your order as well as your luggage by checking your account on our Paris Aéroport website.
You book your service online.
You receive confirmation of your purchase containing all the details of your reservation by email and text message.
A reminder text message is sent to you the day of the pick-up and the day of delivery of your luggage.
Your baggage reception
From your accommodation to Paris-Charles de Gaulle airport
1- A certified porter will come to the address at the time indicated on your reservation. They will systematically check your reservation and your identity. You will sign the transportation contract in which you confirm the number of bags handed over, the place and time of delivery. You confirm that your bags do not contain any prohibited items*. The porter will seal each of your bags with a single-use strap in your presence.
*Detailed list in the GCS
2- Upon arrival at Paris-Charles de Gaulle airport, your baggage is X-Rayed and stored in a secure area monitored by an attendant, located above the TGV railway station at Paris-Charles de Gaulle airport.
3- According to the service that you have chosen, your luggage will be waiting for you in the "Bagages du Monde" area, open 7 days a week from 6am to 9.30pm, OR a porter will hand them over to you at your airline check-in desk at the arranged reservation time
From Paris-Charles de Gaulle airport to your accommodation
1- According to the service you have chosen, you can leave your baggage in the drop-off area at the time you indicated OR a certified porter will wait for you at the baggage carousel in your arrival zone with a sign with your name on it. They will systematically check your reservation and that your identity corresponds to the baggage that you will give them. You will sign the transportation contract specifying the number of bags assigned, the place and time of delivery. The porter will seal each of your bags with a single-use strap in your presence. For legal reasons, the employee will go through customs with you
2- A certified porter will come to the address at the time indicated on your reservation to deliver your bags..
• From/to Paris-Charles de Gaulle airport
• Hotel area of the airport
• Paris city center
• Neighbouring departments
• Disneyland Paris
• Villepinte exhibition centre
"Bagages du Monde" deposit
Paris-Charles de Gaulle terminal 2
Opposite the Sheraton hotel
Open 6am - 9.30pm 7 days a week
Tel.: +33 1 48 16 02 15
Type of baggage accepted
The weight of each bag must not exceed 30kg and their dimensions must not exceed 158cm** (total size, height, depth, pockets, wheels and handles included)*.
* These standards concern the baggage home delivery service and do not replace the regulations of your airline.
** Bags exceeding the weight and size indicated cannot be handled by the baggage delivery service..
You would like
To visit Paris with your hands-free
From your first day or the last!
Your bags are sealed and secured
You know where they are along their journey.
"à la carte" offers
You choose your level of service and only pay for what you need
* 30% discount available on your first online order on the Paris Aéroport app or website. Only available one time and strictly restricted to members of My Paris Aéroport loyalty program. The discount is automatic.
Cancellation or amendment conditions
You can cancel your order up to six hours before your baggage is handled by our services. If you want to amend your order, you should cancel your initial order–free of charge–and place a new order. After this deadline you will be billed for any cancelled order, including if it is replaced with a new order.
The baggage transportation service offered via the parisaeroport.fr website is provided by Bagages du Monde, a company with capital of 100,000 euros, registered on RCS Pontoise 439194788 with registered offices at 9 rue du Noyer, ZA du Moulin, 95700 Roissy-en-France.