Due to the current situation regarding the epidemic of Covid-19, we inform you that lost properties services at Paris-Charles de Gaulle and Paris-Orly airports are exceptionally closed until further notice.
Please use the online application for all declarations. Please note that response times may be extended.
For any request, go on the website and submit your declaration of loss via the online form.
All valuable objects* lost inside the airport before 13 November 2020 have been sent to the Lost and Found Department of the Paris Police Prefecture. As the office is closed to the public, you must submit your declaration online.
All valuables* lost at the airport from 14 November 2020 must be declared on our website through the online form. You will be informed by e-mail when the service reopens.
Items lost on board, in an airline lounge, in a bus for embarkation/disembarkation, are taken care of by the airline and handed over to its baggage service.
*ID, tablets, computers, telephones, cameras, wallets, purses, jewels, etc.
Do not hesitate to consult our page to find out everything about Covid-19 and travel conditions or to consult our
to quickly find an answer to your question.