Help


Lost property 

 

Have you lost a personal belonging or a piece of luggage when passing through one of our airports?
To find out which Lost Property office to contact, we need to know exactly where you lost your item.
Please indicate where you think you lost your belonging.
Lost property

Useful phone numbers

 

Find all useful information from Paris Aéroport.
Useful phone numbers 


FAQ

 

Services, luggage information, documentation, etc.
Read the frequently asked questions 

For information about the My Paris Aéroport loyalty programme:
Read My Paris Aéroport loyalty programme FAQ 


Contact us

 

Haven't found the answer you're looking for on the FAQ page and want to get information, make a suggestion or a claim? Paris Aéroport Customer Service Department is available 7 days a week, between 8am and 8pm.
Contact us