Lost property

An item found in an airplane is automatically handled by the airline that chartered this aircraft.
To find out more, please contact your airline directly.

For contact information, you can consult our airlines directory  

Paris-Orly :
For the pieces of identities forgotten on Orly only, contact: Orly South Terminal: 01 49 75 76 70 and Orly West Terminal: 01 49 75 40 70


Paris-CDG :
SNCF/TGV rail station, level 3, every day from 9am to 12am and from 1pm to 5.30pm (except Tuesday: open from 1pm to 5.30pm).
Filling out the online form

    (for example in the bus that collected/deposited you at the foot of the aircraft)
In this case, a found item is automatically handled by the airline you used.

To find out more, please contact your airline directly.
For contact information, you can consult our  airlines directory  

• If you lost checked baggage that was not returned to you, please contact the baggage enquiries department of your airline.  Airlines directory 

Contact the Paris Aéroport "Lost Property" department.

Go to the "Lost & Found" desk in the concerned terminal :

Paris-Orly:
Hall 1, arrival level. Open from 7.00am to 4.00pm, every day.    
Sign up on the lost & found website and report your loss on line:
Fill out the online form


Paris-CDG :
SNCF/TGV rail station, level 3, every day from 9am to 12am and from 1pm to 5.30pm (except Tuesday: open from 1pm to 5.30pm).
Fill out the online form

The return of baggage in the baggage reclaim area is the responsibility of the airline handling that baggage

To find out more, please contact your airline directly.

For contact information, you can consult our  airlines directory  

For instance: Restaurants, bars, toilets, customs, check-in area, etc.

Please contact the "Lost & Found" desk in the concerned airport:

Paris-Orly: 
West Terminal, "Arrivals" Level, in front of A100 lifts leading to Car Park P2. This department is dealing with all lost items, found in Paris-Orly Airport terminals.

Open every day, Monday to Sunday from 7.00am to 4.00pm.   

Sign up on the lost & found website and report your loss on line:
Filling out the online form

Paris-CDG: 
Terminal 2, Rail station SNCF/TGV, level 3.
This department is dealing with all lost items, found in Paris-Charles de Gaulle Airport terminals.

Open every day, Monday to Sunday from 9.00am to 12.00 pm and from 1.00pm to 5.30pm.
Tuesday opening only from 1.00pm to 5.30pm.

Sign up on the lost & found website and report your loss on line:
Filling out the online form

If your item has already been found, our "lost and found" department will contact you directly.
If your item has been found after receiving your online loss report, you will get an email notifying your item has been found.

    For example: Restaurants, bars, toilets, customs, check-in area, etc.:
Please contact the Paris Aéroport "Lost Property" department.

Go to the "Lost & Found" desk in the concerned terminal :

Paris-Orly: 
Hall 1, arrival level. Open from 7.00am to 4.00pm, every day.  
Sign up on the lost & found website and report your loss on line:
Filling out the online form


Paris-CDG :
SNCF/TGV rail station, level 3, every day from 9am to 12am and from 1pm to 5.30pm (except Tuesday: open from 1pm to 5.30pm).
Filling out the online form

    For example: Restaurants, bars, toilets, customs, check-in area, etc.:
Please contact the Paris Aéroport "Lost Property" department.

Go to the "Lost & Found" desk in the concerned terminal :

Paris-Orly: 
Hall 1, arrival level. Open from 7.00am to 4.00pm, every day.   
Sign up on the lost & found website and report your loss on line:
Filling out the online form


Paris-CDG :
SNCF/TGV rail station, level 3, every day from 9am to 12am and from 1pm to 5.30pm (except Tuesday: open from 1pm to 5.30pm).
Filling out the online form

    (for example in the bus that collected/deposited you at the foot of the aircraft).

In this case, a found item is automatically handled by the transport company you used, most often by the "Lost Property" department when there is one.
To find out more, please contact your transport company directly (SNCF, RATP, Air France coaches, etc.).
If you lost an item on board the CDGVal, ORLYVal or car park shuttles, please contact the Paris Aéroport "Lost Property" department.

If you know the taxi company you used, we recommend that you contact it directly.

Numbers of companies taxis (Paris-CDG) 
Numbers of companies taxis (Paris-Orly) 

For information, items found in taxis are generally sent very quickly to the Paris Police "Lost Property" department (Objets trouvés), rue des Morillons.

    For example: Restaurants, bars, toilets, customs, check-in area, etc.:
Please contact the Paris Aéroport "Lost Property" department.

Go to the "Lost & Found" desk in the concerned terminal :

Paris-Orly: 
Hall 1, arrival level. Open from 7.00am to 4.00pm, every day.   
Sign up on the lost & found website and report your loss on line:
Filling out the online form


Paris-CDG :
SNCF/TGV rail station, level 3, every day from 9am to 12am and from 1pm to 5.30pm (except Tuesday: open from 1pm to 5.30pm).
Filling out the online form