Travel as a VIP with My Conciergerie


My Conciergerie is the ultimate solution for speedy and carefree transit through either Paris-Orly or Paris-Charles de Gaulle Airports for passengers, arriving, departing or connecting.  My Conciergerie offers an extensive menu of services including the ultimate door to door service from the door of your home to the door of the plane and vice a versa.


A tailor-made welcome and support

To ensure each My Conciergerie service is stream lined and worry free, all services whether personal or professional travel, can be conducted fluently in 8 different languages:  English, Arabic, Chinese, Korean, French, Japanese, Portuguese and Russian. 
A personal welcome
You will be welcomed in your own language and taken care of at each stage of your journey.
Faster controls
You will enjoy an easy passage through the various controls in the airport.
A luggage carrier
You won't have to worry about your suitcases. They will be carried all along your journey.
A limousine at your disposal
You will have the opportunity to book a limousine to drive you to or from your hotel (or home).

My Concierge Service in detail

For a comfortable, carefree, speedy and effortless departure, a Concierge will meet you when you arrive at the airport.

For a welcoming and smooth transition from gate to curb a Concierge will be waiting for you on the jet bridge as you disembark with a sign bearing your name.

All the potential confusion of making a connection between flights is dispelled with My Conciergerie. Their representative will be waiting at the gate as you disembark with a sign bearing your name.

With My Conciergerie, travel hands free. A porter with a trolley awaits carrying a sign with your name as soon as you arrive at the airport. He takes all your bags to the check-in desk and assists you with check-in for your flight. Or if you are arriving, he collects your luggage and sweeps you through Customs and escorts you to your transportation.

Your concierge will welcome you upon arrival at a pre-arranged meeting point in the airport with a name board and accompany you to the tax-free refund area and expedite the reimbursement of tax free refunds or assist you with your luggage at check-in.

Your private, personalized transfer either to or from the airport. Your luggage will be collected at the door and transported to the car. Wifi, a bottle of water and daily newspaper are available inside the car for your comfort and enjoyment.

Information and reservations

To enjoy this personalised welcome service, send an email or call. The service is available 7 days a week, from 4:30 to 23:30, French time. 

Phone: + 33 (0)1 42 89 06 16.
Discover My Concierge Service

Our commitment:
Recognising you, marvelling at you, giving you confidence, giving you control over your time, and simply pleasing you.
#ParisLovesYou with MyConciergerie

My Conciergerie is a service operated by C2J, SAS with a capital of 45,000 euros, a company registered with the Paris RCS under the number 824 940 092.